Key points
- Cashback returns a percentage of your net losses over a period, usually daily, weekly or monthly.
- Check whether it is paid as real money or as bonus credit with wagering.
- Caps, excluded games and expiry dates limit what you receive.
- Cashback reduces losses. It never removes them, and it is not protection against losing.
How cashback is calculated
Most offers use net losses: deposits minus withdrawals and remaining balance over the period. Some use only losses on certain games, or exclude bets made with bonus money.
Worked example: a 10% weekly cashback, capped at €100, paid as bonus credit with 5× wagering.
- You deposit €400 over the week, withdraw nothing and finish with €50. Your net loss is €350.
- 10% of €350 is €35, which is under the €100 cap, so you receive €35 of bonus credit.
- With 5× wagering, you must bet €175 before the €35 becomes withdrawable.
- If the same cashback were paid in cash, you could withdraw the €35 straight away.
Terms to check
- Percentage, period and calculation basis (net losses or game losses)
- Cash or bonus credit, and any wagering
- Maximum cashback per period
- Excluded games and payment methods
- Whether you must claim it, and by when
- Whether other bonuses cancel eligibility
A note on "loss protection"
Offers framed as "loss insurance" can encourage players to chase losses. At 10%, you still lose 90% of what you lose. Set your own deposit and loss limits, and treat cashback as a small discount, not a safety net.
Sources
- Spillemyndigheden, Borgere og spillere: offers, bonuses and wagering requirements Checked 3 November 2026.
- UK Gambling Commission, Socially responsible incentives: consultation response. 10× wagering cap and ban on mixed-product offers from 19 January 2026. Checked 3 November 2026.
Limitations: figures in the example are illustrative.